We accept the following payment types:

  • Cash
  • VISA
  • Mastercard
  • VetPay (see below for more info)


More info

Pet Insurance claims: Can claims be processed at time of treatment?

Unfortunately insurance companies have yet to put a system in place like HICAPS for human health insurance, which allows immediate claims with your insurer. We hope they set something like this up in the future. Until this happens the insurance companies require you to pay your veterinary health care provider and then claim from your insurer, just like the old days with human health insurance.

About VetPay

We understand that in some circumstances treatment for serious conditions or injury can be costly and a surprise expense. We provide our clients with the finance services of VetPay to spread the cost over a period. Full terms and conditions are available on the VetPay website.

From VetPay:

Keeping Veterinary Care Affordable

VetPay is a finance option specifically designed to help you pay for veterinary expenses without the worry of high upfront costs. Start your pet's treatment now and pay for it over time. Fees and interest apply. Earlier pay-out is possible.

VetPay's unique online processing system takes away the angst of form-filling. Simply ask your vet to to enter your application. It will be instantly processed and most applications are approved on the spot. VetPay will automatically debit your account or credit card and pay your vet for services provided to you.

Its fast. It's easy and it is secure. Get the best care for your pet today. Ask your vet about VetPay.

Optional: Get Pre-Approval For VetPay - Apply Today!

By completing this pre-approval application you will find out whether you are elgible to use VetPay finance when you need it.  Applying for pre-approval is valid for 3 months, is free of charge and you are not obliged to use VetPay credit. Alternatively, we can process the pre-approval for you at reception.

Click here to apply for VetPay today

What to bring to the vet for processing:

Two forms of ID (eg. drivers license & Medicare card) and BSB/Account number or your credit card for the direct debit.